Frequently Asked Questions
Everything you need to know about shopping with SANTO STUDIO.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our support team for personalized advice.
Do you ship internationally?
Yes, SANTO STUDIO ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific shipping address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your garments sustainably produced?
At SANTO STUDIO, we prioritize ethical manufacturing and use high-quality, durable materials designed to last. We work closely with our suppliers to ensure fair labor practices and reduce environmental impact.